How to speak so that people want to listen | Julian Treasure | TED - YouTube
The human voice is a powerful tool, capable of starting wars or expressing love. However, many people feel that when they speak, no one listens. To speak powerfully and effect change, we must avoid certain habits. Here are the seven deadly sins of speaking:
The power of introverts | Susan Cain | TED - YouTube
At nine, I envisioned summer camp as an idyllic reading retreat, only to find a culture celebrating extroversion. Despite my love for books, I succumbed to the pressure to be outgoing. This experience was not unique; it was one of many instances where my introverted nature seemed at odds with societal expectations.